FAQs

You have questions. We have answers.

 

WHAT do you do?

Open Trail Financial Consultants is a group of dedicated licensed and unlicensed staff with the common goal of providing trustworthy professional financial guidance for all. All generations. All genders. All cultures. All people.

Check out Client Experience for more details.

 

WHAT STATES DO you OFFER SERVICES IN?

Our office is based in Northern California (Santa Rosa); however we service clients in over 40 states, including:

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming

 

do you Service 401K accounts?

If you are still working and contributing to a 401K plan, that account must stay with your employer until you retire or leave. If you have a 401K, 403b, or other type of retirement accounts from previous employers, or you are retired, we can help you consolidate (where possible) and manage these accounts.

 

What is a FINanCiAL advisor?

In essence, a financial advisor is someone who offers advice and may help manage your finances. This can mean a lot of different things to different people. Note that our office offers traditional in-person or over the phone financial advice, as well as a hybrid advisor/online option. Learn more by contacting us directly so we can discuss which one might be best for you.

 

What is a fiduciary? Are you one?

“A fiduciary is a person or organization that acts on behalf of another person or persons to manage assets. Essentially, a fiduciary owes to that other entity the duties of good faith and trust. The highest legal duty of one party to another, being a fiduciary requires being bound ethically to act in the other's best interests,” according to Investopedia.

And, yes, our advisors are fiduciaries. We will always have your best interest in mind.

 

WHO do you SERVE?

Our clients come from all walks of life. Some have great wealth. Some have a small nest egg of savings. Some are experienced investors. Some are just beginning to learn about the investment industry and its opportunities. Some are hands on, while others prefer that we take the reins. We care for and guide all of them in a way that fits their unique needs.

With such a diverse clientele, we understand one size does not fit all. Please contact us to see which of our service pricing options fits you.

 

WHAT if i don’t live in a state you Listed as a service area?

Please reach out. We are happy to discuss the possibility of working together and adding your state to our list. Contact us.

 

Do you offer Socially RESPONSIBLE Investing (SRI)?

Yes! We can help curate a portfolio that fits your socially responsible views and addresses your Environmental Social and Governance (ESG) concerns. Please contact us or complete our client intake form to get started.

 

How often will we review my financial situation??

This varies based on your plan with our office. Once the initial process is completed, our clients choose how often they would like to schedule a review meeting. We recommend client reviews occur at least once a year, however most clients choose to meet or call semi-annually. Quarterly and as-needed options are also available.

 

Do you help with Donor Advised Funds (DAF)?

Donor Advised Funds (DAFs) are investment accounts used for charitable giving to the nonprofits you care about. There are potential tax advantages to these types of accounts. We have many clients with DAFs, and we would be happy to help with yours too. Please reach out for more information.

 

How can I view my information once I am a client?

All our clients have access to a Client Portal. We’ve partnered with Cambridge Investment Research and E-Money to give you a slick platform where you can manage all your accounts in one place - including ones not held with us. You can edit your privacy settings to manage what you share with us. Learn more: Logins + Resources.

 

How much do your services cost?

We offer a few options to better meet our clients different needs. As a fiduciary, we can recommend which option makes the most sense for your unique situation. Please contact us for more information.